After-Sales Support and Spare Parts
Training: Offer comprehensive operation and maintenance training, either at their site or yours.
Warranty: Provide a clear and competitive international warranty.
Spare Parts: Maintain a readily available inventory of critical spare parts (wear parts, seals, hydraulic hoses) and have a reliable logistics partner to ship them quickly.
Technical Support: Offer remote support via video call and have local service engineers or partners in key regions.
